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SMS Cancellation Policy

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Effective Date: September 11, 2024


IWGC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and partners. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable data protection laws and the Trust and Responsibility Compliance (TRC) framework.

1. Information We Collect

We may collect the following types of personal information from our clients and partners:

  • Personal Identification Information : Name, email address, phone number, mailing address, social security number, and state-issued identification.

  • Business Information: Company name, position within the company, and business financial data.

  • Transaction Information: Records of interactions, services purchased, billing, and payment details.

  • Technical Information: IP address, browser type, device identifiers, and data collected via cookies or similar technologies.

  • Communication Information: Records of communication, including emails, phone calls, and SMS messages.

2. How We Use Your Information

We collect and use personal information for the following purposes:

  • To Provide Services: To deliver our credit repair, outsourcing, and consulting services.

  • To Communicate with You: To respond to inquiries and provide customer support.

  • To notify you of important updates via email, phone, or SMS.

  • To Process Payments: To manage billing, payments, and refunds.

  • For Marketing and Promotions: With your consent, we may send newsletters, promotions, and special offers via email or SMS.

  • To Improve Our Services: To analyze and enhance our services and user experience.

  • To Comply with Legal Obligations: To adhere to applicable laws and regulations, including data protection laws.

3. SMS Communications

We may use your phone number to send important updates, billing notifications, and service-related messages via SMS. These messages may include:

  • Account and service updates.

  • Appointment reminders.

  • Billing and payment reminders.

  • Promotional offers, only with your explicit consent.

You may opt out of receiving promotional SMS messages at any time by replying “STOP” to any SMS communication or contacting us directly at [email protected] or (754) 315-7232 . Please note that opting out of promotional messages does not affect communications related to your services or billing.

4. Legal Basis for Processing (GDPR Compliance)


For clients in the European Union (EU), we rely on the following legal bases to process your data:

  • Consent: When you have given explicit consent for us to process your data for specific purposes (e.g., marketing).

  • Contractual Necessity: When processing is necessary to provide the services you have requested.

  • Legal Obligation: When processing is necessary to comply with a legal obligation.

  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving services or preventing fraud, and these interests are not overridden by your data protection rights.

5. How We Share Your Information


We do not sell or share your personal information with third parties, except as necessary to:

  • Service Providers: We may share your information with trusted third-party vendors to help us provide services (e.g., payment processors, IT support, SMS service providers).

  • Legal Requirements: When required by law, regulation, or legal process, or in response to government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Your Rights


You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal information and correct inaccuracies.

  • Deletion: You have the right to request the deletion of your data, subject to certain legal limitations.

  • Objection and Restriction: You can object to the processing of your personal information or request a restriction on how it is processed.

  • Portability: You have the right to request your personal data in a structured, commonly used format.

  • Withdrawal of Consent: Where consent is the basis of processing, you can withdraw your consent at any time, including for SMS communications.

To exercise your rights, please contact us at [email protected] or call (754) 315-7232.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to personal data.

8. International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in countries with different data protection standards. We ensure that such transfers comply with applicable laws and that appropriate safeguards are in place to protect your information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take immediate steps to delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.


Once we receive your opt-out request, we will send a final confirmation message stating that you will no longer receive SMS messages from us.

Important Notes:


We collect and use personal information for the following purposes:

  • Opting out of SMS notifications will not affect your ability to receive other forms of communication (such as email or phone calls) from us.

  • By continuing to use our services, you acknowledge and agree that we may retain your data for compliance and record-keeping purposes, even after you opt-out of SMS communication.


Please ensure that you understand and agree to these terms before proceeding.

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